Monday, July 18, 2011

Onlinepccare is not a Scam

“The truth is incontrovertible, malice may attack it, ignorance may deride it, but in the end; there it is.” – Winston Churchill


It is very much true indeed, that Truth has its own existence, and is not dependent on others' knowing. For quite some time now, I have been observing plenty of 'scams' being reported against Online PC Care. Now before I proceed any further in my defense against these baseless reports, I would like to get all of you acquainted with this term, 'Scam'.

What is a Scam?

To quote the Webster's Online Dictionary, a 'Scam' may be defined as 'a fraudulent business scheme'. If we go by the above definition, then Online PC Care cannot be termed as a 'Scam'. As you may know, Online PC Care is owned by Pecon Software Limited. The company is based in Kolkata, West Bengal, India. It is a tech support company which offers its services in India, and all over the world, via remote support technology. Neither has any customer ever reported that Online PC Care has not delivered, what it had promised, nor, has anyone ever reported that Online PC Care has taken money, and not delivered its services. Thus, Online PC Care can be anything, but a 'Scam'.

What are the accusations against Online PC Care?

There are several blog owners who have claimed that Online PC Care is a Scam. These are the major points they focus upon –

1) Online PC Care does cold calling & claims to be Microsoft – This is not true. Online PC Care never cold call anyone by the name of Microsoft, or any other reputed concern. They really don't need to. They only do telemarketing calls via tech agents, and not any automated recorded message. Moreover, they have their own helpline numbers where the customers call, and seek their support.

2) Online PC Care asks for card details – Another baseless claim! All payments are made through 3D secure payment gateways. There is no need for anyone to share their card details. You can visit the payment page of Online PC Care for confirmation.

3) Online PC Care steals secret information from computers – This is a complaint made by people who are not acquainted with the concept of remote support. In remote support, you need to grant the technician, remote access to your computer, by sharing your network. It is done so that the technician can remotely operate your computer, and repair it, without having to visit your place. This technology has been invented to give you instant PC support, and not steal information from your machine.

4) The Web of Trust shows a poor report card of Online PC Care – Yes it is true that WOT shows a poor report card of Online PC Care. I would not like to express any doubt regarding the accuracy and efficiency level of WOT; rather I would like to show you some more reports of Online PC Care, by two other websites, with higher page ranks and Alexa ranks. Have a look at the following links –

http://safeweb.norton.com/report/show?url=www.onlinepccare.com

http://www.siteadvisor.com/sites/www.onlinepccare.com

To summarize –

Norton Safe Web – “Norton Safe Web found no issues with this site”

McAfee Site Advisor – “We tested this site and didn't find any significant problems”

5) The Guardian Report – This is probably the biggest accusation against Online PC Care. Pecon Software Limited was running another PC support website, named www.supportonclick.com, prior to the launch of Online PC Care. As per the July, 2010, Guardian report, supportonclick was cracked down by UK police for making cold calls by the name of Microsoft, to UK customers. This incident took place as there were some complaints reported to the UK-Police against this website.

But the case remains unresolved till date. Neither were any further actions taken by the UK Police, nor were any more reports published by the author of the Guardian Report. Moreover, the UK Police were too ignorant to answer any sort of queries. This proves that the claims hardly had any base. If Online PC Care had been a Scam, they would not have been still in business.


Why are there so many scam reports against Online PC Care in the internet?

Well, there are many answers to this question. Firstly, if you are successful in your life, you will know that your competitors don't spare you, once any of your weak points is revealed. The same goes for Online PC Care too.

Secondly, you must have seen that most of these scams have been reported by blog owners. Their sole motive behind publishing these scam reports is getting negative publicity for their blogs, which helps them earn free traffic. Sadly, some people are too innocent to believe them.


“Truth is by nature self-evident. As soon as you remove the cobwebs of ignorance that surround it, it shines clear.” - Mahatma Gandhi

Monday, July 4, 2011

Troubleshooting Common Website Problems

Internet has come of age over the years. Its usefulness is no longer limited to just communication or social networking. It has now become a huge platform for business. Internet is considered as the biggest and the most economic platform for business promotions. Most major business firms and companies have their own websites in the internet, which let them reach out to millions of users, without much of an investment.

If you are an internet marketer, then you will know how important it is to have a hassle free and uninterrupted internet connection. An interrupting internet connection can lead to loss of potential customers. If the website fails to load properly or quickly, customers may lose concentration and leave your site without having a serious look at what you are advertising. If you want serious traffic visiting your site, you need to make sure that all the features, links and content are properly displayed. Some of the common problems frequently faced by webmasters have been discussed below.

Issue #1

Broken links are probably the most common problems. This makes the content of the page appear totally distorted, and visitors lose interest after the first visit.

Issue #2

Downtime can also cause serious damage to the reputation of your website. If your site remains inaccessible to the visitors most of the time, then they do not tend to return for the second time.

Issue #3

Limited Bandwidth is also a common website problem. If you expect your website to generate serious amount of visitors, then you cannot afford to deal with limited bandwidth.


Solution

In order to resolve these issues, first of all you need to make sure that you support your website with unlimited bandwidth. Unlimited Bandwidth allows you to upload and download more files and graphics. It also facilitates you to control more traffic.

Secondly, you should not rely on free hosting. If you want good security and stability for your website, you should subscribe to paid hosting services.

For more advanced troubleshooting regarding these issues, you need to avail network support services for your website.

Friday, June 10, 2011

Solutions to Computer Speaker Problems

Speaker is one of the most important output devices of your computer. It is meant for hearing sound. However, you need to have a sound card installed in your machine in order to make use of the speaker. Several users have reported various problems related speakers not playing sound. Some of the solutions have been discussed below.

Solutions

Here are a few troubleshooting tips for computer speakers not playing sound, or not functioning properly-

i) First of all, you need to inspect the plug of the speaker. A speaker's color code is generally lime green. There must be 'speakers' or 'headphones' mentioned in the label of the speaker. The older computers have the plugs located in back of the computer, and the newer ones have them in the front.

ii) Also make sure that your speaker is powered up. There are some low cost speakers which do not need a separate source of power, and can be directly plugged in to your machine. A minimum of 1V is provided to the speaker by the computer connector. The sound intensity in these types of speakers is very poor, even if the volume is set to maximum. For sound amplification, most speakers need a separate DC power.

iii) In case your speaker needs additional DC power, then make sure that the power plug is connected to your speaker, as well as, the outlet.

iv) The source of power of the USB speakers is the USB port. The maximum power supply capacity of the USB ports is 5V.

v) If the issue is not with power, you need to check the volume controls of both the computer, as well as the speaker. View the volume controls on the taskbar, and check whether the volume is muted, or is set to minimum.

vi) If the issue is not with power or sound, then either the speaker or the sound card is faulty. Replace the speaker with a tested one. If the replaced speaker runs smoothly, then the previous speaker is faulty. And in case the replaced speaker too fails to function, then the problem is with the sound card.

For more advanced troubleshooting, you need to avail computer support services.

Tuesday, May 31, 2011

PCCareNCure- The Leading Pioneer in PC Support

PCCareNCure is a remote computer support provider. It has been in business for more than 24 years, and counting. It originated in the year 1987, and since then it has achieved the reputation of serving millions of customers from UK, USA, Canada, Australia, New Zealand, and all over the world. Its services are available 24/7, throughout the year, covering the entire range of issues related to software, hardware, and everything else related to computer, and its peripherals.

Its Services

PCCareNCure offers its services via remote support technology. In case you are not aware of this technology, in remote support, the service provider gets to share your desktop over the internet, via remote desktop, and resolves all your problems without having to visit your place. Its versatile range of remote support services include-

i) Locate and remove viruses, and install and configure anti virus software.
ii) Stop pop ups, remove adware/spyware, and install/configure antivirus software.
iii) Install home and small office networks (including wireless networks) ensuring security.
iv) Fix E-mail and software problems.
v) Fix stand alone printer, scanner and multi functional device.
vi) Speed up your computer and increase performance; PC tune ups.
vii) Perform standard maintenance, Windows update patches.
viii) Install, configure and troubleshoot on new softwares and hardwares.
ix) Assist in data back up processes, transferring data from one PC to another.
x) Set up secure wireless networks.
xi) Fix error messages or frozen screens and much more!

Its USPs

PCCareNCure holds several advantages over other computer support providers. Some of them have been discussed below-

Firstly, as mentioned above, PCCareNCure offers its services via remote support, which ensures that you get to repair your PCs by expert computer engineers, everytime. Whereas, as far as onsite computer support is concerned, these service providers seldom send their expert technicians at your place. They rather take advantage of your ignorance, and send novice technicians.

Secondly, you get instant solutions all your problems, anytime during a day. Previously, you had to wait for weeks for onsite support providers to arrive at your place, to get your computer repaired. Now you can avail support for your PC, anytime you feel convenient.

Thirdly, the costs of its support packages are best in the market. You can make all your payments securely through a 3D secure payment gateway, and that too, without having to share your card details.

To know more , and avail PCCareNCure's services, visit www.pccarencure.com

Monday, May 23, 2011

Debian 6.0 Squeeze- The Latest Free Operating System

Debian 6.0 Squeeze is a free operating system launched under GNU General Public License. There are two versions of Debian 6.0 Squeeze,namely - Debian GNU/Linux and Debian GNU/kFreeBSD. Integrated with the components of the GNU OS tools and Linux kernel, Debian GNU/Linux is one of the most influential and popular Linux distributions. The users of Debian are provided access to repositories consisting of thousands of software packages ready for installation and use. Debian strictly follows the Unix and free software philosophies. It could be used as a server as well as a desktop operating system. In fact it could run on computers ranging from palmtops to supercomputers.

Debian Project Management

The Debian project follows the Debian Constitution and the Social Contract which clearly states that the goal of the project is the development of a free operating system. More than three thousand software developers all over the globe designed and developed Debian operating systems. The Debian project has been supported by monetary contributions from several non profit organizations. However the non profit organization named “Software In The Public Interest” is the owner of the Debian trademark.

Features Of Debian 6.0

Debian 6.0 comes with KDE Plasma Desktop Applications, the GNOME, Xfce, and LXDE desktop environments as well as entire gamut of server applications. It is fully compatible with the FHS v2.3 and software developed for version 3.2 of the LSB. It supports totally 9 architectures,viz.- 32-bit PC / Intel IA-32 , 64-bit PC / Intel EM64T / x86-64, Motorola/IBM PowerPC, Sun/Oracle SPARC, MIPS, Intel Itanium, IBM S/390, and ARM EABI. Debian 6.0 Squeeze features two new ports to the kernel of the FreeBSD project using the known Debian/GNU userland: Debian GNU/kFreeBSD for the 32-bit PC and the 64-bit PC. These ports are not based on Linux kernels like the previous ones. Another improved feature of Debian 6.0 is totally bug free Linux kernel. The problematical firmware files of Linux Kernel are divided into separate softwares which are shifted from Debian main archive and placed into the non-free area of the archive, which is not enabled by default. Thus Debian 6.0 runs smoothly without any problem. A dependency based boot system has been incorporated into Debian 6.0. The boot system makes system start-up much faster and more robust due to parallel execution of boot scripts and correct dependency tracking between them.

Debian 6.0 Installation Procedure

Debian 6.0 could be installed from numerous installation medias like Blu-ray Discs, DVDs, CDs, USB stick and internet. GNOME is the default desktop environment and is available on the first CD. Other desktop environments — KDE Plasma Desktop and Applications, Xfce, or LXDE — could be installed through two alternative CD images. The desired desktop environment could also be slected from the boot menus of the CDs/DVDs. Multi architecture installation CDs and DVDs are available which support installation of multiple architectures from a single disc. Another unique feature of Debian 6.0 Squeeze is that it could be directly used without prior installation. The special images known as live images are generally used to install Debian GNU/Linux.

Saturday, April 23, 2011

Features of Mozilla Firefox 4

Mozilla corporation finally released the Mozilla Firefox 4, a la mode version of Mozilla Firefox web browser, on 22nd March,2011. Earlier, its beta version was launched on 6th July,2010 which was followed by the release of Release Candidate version on 11th March,2011.
New features
Mozilla Firefox 4 uses minimalist user interface. It can run perfectly on different platforms including Windows,Linux and Mac OS X. It is much faster than previous versions. It features Firefox Panorama which allows the user to organize tabs into windows known as groups. Apart from that is incorporated improved features like door-hanger notifications, redesigned extension manager,multi-touch displays support,Jetpack extensions support.
The new user interface of Mozilla Firefox 4 has been designed to make it run faster. Tabs are placed on the top the Window. A single button,located on the right side of the address bar, performs the function of “stop”,”reload” and “go” buttons. The menu bar is hidden on Windows Vista and Windows 7. The most common actions are moved to the new Firefox menu on the upper left hand corner of the browser. Application tabs can be created and tab bar,navigation bar and bookmarks can be customized by the users.
Technology
Firefox 4 runs on Gecko 2.0 engine. Support to HTML5,CSS3,WebM and WebGL has been enhanced by Gecko 2.0 engine. Apart from that it incorporated new Javascript engines, also known as JagerMonkey and XPCOM APIs. JagerMonkey has been conceived to support Tracemonkey engine. Firefox 3.5 first incorporated Tracemonkey engine. In the latest version its performance has been improved considerably by compiling "non-traceable" JavaScript into machine code for speedier execution.
A new API has been introduced by Firefox 4, which can be used to create and access audio data related to HTML5 audio element. Text layout and shaping is done by Firefox 4 using the layout and shaping engine known as HarfBuzz.
Performance
The performance of Firefox 4 has been enhanced considerably compared to the older versions.HTML5 support also has been improved. Apart from that it enabled hardware acceleration on Windows Vista and Windows 7 machines using Direct2D and on Mac OS X using OpenGL. Hardware acceleration comes handy for the browser to speed up the display of web pages by utilizing the graphics processing unit which lessen the CPU burden.
Drawbacks
It still trails behind Chrome and IE9 on some performance benchmarks. It lacks client-side tracking protection like that of IE9. It lacks Chrome's built in Flash, PDF reader, and Instant search view. It trails behind Chrome in HTML5 support. It does not offer any new-tab page helpers.
Firefox 4 propelled Mozilla back into the game. This lean, fast, customizable browser can hold its own against any rival, and it offers excellent graphics hardware acceleration.
Mozilla Firefox 4 has been launched to a huge reception on 22nd march,2011. As per the Mozilla statistics Firefox 4 was downloaded 7.1 million times. More than 3 million user downloaded the second release candidate before the official launch. So the total number of downloads of Firefox 4 exceeded 10 million mark!

Monday, March 21, 2011

Pocket PC-Keep the world in your pocket

 Pocket PC, or shortly PPC, is a type of hand-held sized computer. The Microsoft Windows Mobile Classic Operating System runs on it. It can carry out many of the operations,performed by a desktop PC. It could be used for multiple applications with many add-on like cameras,bar-code readers,GPS receivers,RFID readers,etc.
Pocket PC evolved from the older versions of computers of calculator size. In the 70s calculators were designed to perform elementary business and scientific calculations. Those devices were keystroke programmable. HP introduced HP 75 in the market in early 80s. It featured single line text display, alphanumeric keyboard and PDA capabilities. HP 95LX and HP 200Lx were launched later. These devices featured DOS with graphics display and QWERTY keyboard. Omigo 100 introduced graphics interface on DOS but was not very popular. Later HP introduced HP 300XL which used Windows CE operating system.
As per definition by Microsoft, the Pocket PC is "a hand-held device that enables users to store and retrieve e-mail, contacts, appointments, tasks, play multimedia files, games, exchange text messages with Windows Live Messenger, browse the Web, and more”. As per the standards, the Pocket PC should feature a touchscreen,touch pad, hardware application buttons. Also it should run on Microsoft's Windows Mobile edition. The hardware of the Pocket PC consists of AEM version4 compatible CPU.
There are several versions of operating system which are widely used in Pocket PCs, such as Windows Mobile 5,Windows Mobile 6,Windows Mobile 6.1,Windows Mobile 6.5,Windows Mobile 2003,Pocket PC 2000, Pocket PC 2002 etc.
There are numerous vendors for Pocket PCs in the market including Toshiba,Acer,Dell,Fujitsu Siemens and many more. Other Windows based similar devices manufactures by HP and Philips were available in the market much before Pocket PC was conceived. These gadgets ran on Windows CE 2.0–2.11. The interface was similar to the desktop versions of Windows.
Nowadays Pocket PCs with integrated mobile telephony, manufactured by companies like Orange, T Mobile, are available in the market. With a SIM card fixed in it properly,these devices can function as a smart phone.
Dell Axim x51V was one of the most popular Pocket PCs in the market before becoming defunct in 2007. It featured 3.7 inch color TFT VGA display with 640x480 resolution, Intel XScaleTM PXA270 Processor at 624 MHz, 336MB of Memory (256MB Flash, 64MB SDRAM), integrated 802.11b and Bluetooth 1.2, integrated Intel 2700G multimedia accelerator with 16MB video memory,1,100 mAh user replaceable battery.
Some manufacturers incorporated integrated GSM with in Pocket PCs. One of the most popular example is Fujitsu Siemens Pocket Loox N560 which features a VGA screen and an integrated SiRF Star III GPS.There is gulf of difference between Pocket PC with inbuilt telephony and the Windows mobile smart phones. On of the major difference is that Windows mobile smart phones do not feature touch screen. The HP hw6945 and HP iPAQ hw6515 models also come with integrated GPS and GSM/GPRS telephony.