Friday, November 25, 2011

Solutions to E-Mail Problems via Network Support

E-Mail is the trend of the current generation when it comes to sending and receiving messages. Nowadays, people have almost forgotten the process of sending letters via the traditional mailing service. Quite correctly, people choose to send their letters and messages through electronic mailing service. The obvious reason being that in E-Mails, the process of sending and receiving messages is carried out within a few seconds, instead of few days.

However, here are certain problems which users face pretty frequently while using the E-Mail service –

Wrong Username & Password

It is one of the most common problems when users complain that they put correct username and password to log in to their E-Mail account, but still they are notified that they have input wrong log in data.

To solve this problem, try entering the full user id instead of only the username, that is including the name of the mail server. For instance, enter johnny007@gmail.com, instead of 'johnny007'.

If that is not the problem, it may have happened that your web browser has saved a wrong username and password due to which you are not being able to access your account. Or it may also be the case that your Caps lock is on.

'No response' or 'Error contacting mailserver'

Another common problem with the E-Mail service is that users often get 'no response' or 'error contacting mailserver' messages. In such a scenario, the first thing you need to do to a basic check as to whether you have access to the internet or not.

If such is not the case then the problem might be with your mailserver. In that case you need to verify it with your mailserver whether they are experiencing some temporary technical problems.

Problem with attachments

The problem with opening, downloading and attaching files is not uncommon. You can experience problems while attaching files if you are trying its size beyond the capacity of your mailserver.

However, if you are facing problems with downloading or opening attachments, then may be the file has got corrupted somehow. In that case you can ask the sender to resend it.


For advanced troubleshooting you need to avail network support services.

Wednesday, November 2, 2011

Instant Solutions to MS Office Issues via Remote Computer Support

The introduction of MS Office has been nothing short of revolution in the world of computers and Information Technology (IT). It is an excellent utility customer software product which is used in offices, business organizations, and by a considerable fraction of home users, all over the world.




Nowadays, almost every computer user knows the uses and utilities of MS Office. But very few users can claim to be an expert in its operations. Only tech savvy people who take training from professional training program know all the intricacies of the Microsoft product. Whereas, the novice and amateur users are only aware of the general tasks. They tend to find the other complicated tasks pretty difficult to handle, specially when it comes to dealing with the technical issues related to the same. Here are some of the most issues which MS Office users frequently deal with –

i) User is not being able to open MS Word and MS Excel
ii) Cursor gets disappeared suddenly
iii) Organizations charts are not displayed properly
iv) Print previews tend to vary on each view
v) Improper spacing between words and letters in MS Word
vi) Some printable documents are not being able to accept the black and white settings
vii) Few reports of the pivot table fail to open
viii) Problems with compatibility
ix) Slow slide show performance when complex animations and transitions are used

In case you are non technical users and are not acquainted with all the technical intricacies of MS Office, then you should always look to avail the services of online computer support. Since the problems related to MS Office are generally software, you do not need to carry your computer all the way to the service centers; nor do you need to fix appointments and wait for the onsite support providers to pay you a visit. You can solve all these problems, or any other software related issues, online. Moreover, online computer support services are available 24x7, at most reasonable prices.